Refund Policy – Little Ones Sambrama
At Little Ones Sambrama, we value transparency and fairness in our booking and refund process. Please read the following policy carefully before making a booking.
Advance Payment
An advance amount of ₹750 is collected to reserve a photography session slot. This amount is adjusted against the total session cost.
Refund of Advance Amount
- The advance amount is fully refundable if the booking is cancelled and we are informed via WhatsApp at least 72 hours prior to the scheduled session time.
- Payment gateway convenience charges, if applicable, are non-refundable.
- Refunds are usually initiated within 24 hours of confirmation and may take 3–5 business days to reflect in your account.
Non-Refundable Situations
- Once a booking is successfully confirmed and the cancellation request is made within 72 hours of the session time, the advance amount is non-refundable, as the slot is reserved exclusively for the customer.
- Cancellation of the session within this period will result in forfeiture of the advance amount.
- After the photography session is completed, no refund of any amount (partial or full) will be provided.
- Pending Payment
- After completion of the session, customers must clear the entire pending balance to receive their photographs and data. Data will not be shared until full payment is received.
Rescheduling Policy
- One free rescheduling is allowed, subject to slot availability.
- From the second reschedule onward, a fee of ₹1,000 per reschedule will be applicable.
No-Show Policy
Failure to arrive for the scheduled session without prior notice will be treated as a cancellation, and the advance amount will not be refunded.